34/10-11 Chao Phraya Surasri Road Nai Muang Subdistrict
Krua Nannum
2.1
km
94/2 Wang Chan Road A Muang Phitsanulok
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Friendly staff
Spacious rooms
Outdated decor
Cold breakfast
6.4/10
Nice
Rooms
6.7
Location
5.9
Service
6.3
Dining
5.0
Guest reviews
6.4/10
based on 30 reviews
5.2
5.2/10 based on 48 reviews
Samantha
United Kingdom,
December
2024
7.4/10
The hotel has a lot going for it with clean rooms that have been redecorated and a helpful staff. However, the dining experience could use some improvement as the breakfast was often served cold, and the location is a bit away from the main attractions. Overall, it felt like decent value for the price, though there are some areas that could really enhance the stay.
Rooms
7.0
The rooms appeared to have been recently redecorated with new carpets, but the old, dark furniture and lack of additional facilities like a mini safe and coffee making options made it less than ideal.
Service
7.0
The service was pleasant and helpful, though there was a missed opportunity at breakfast where the hot items could have been served warmer.
Location
6.0
The location is outside the town center in a residential area, which means it's peaceful but lacking nearby restaurants or shops. The night market is a decent walk away.
Dining
5.0
Dining had a good range of options, but the breakfast wasn't ideal as items were often cold due to the burners being off.
Facilities
6.0
Facilities were satisfactory, though nothing really stood out as exceptional.
Jayden
United Kingdom,
December
2024
7.8/10
I found this hotel to be a great value for money in Pitsanulok, particularly with its clean and nicely decorated rooms, although the old furniture and lack of some amenities left me wanting more. The location is decent, with a bit of a walk to the night market and other attractions. The service, however, could really use some improvement, especially during breakfast.
Rooms
7.0
The rooms are clean and have been recently redecorated, but the old, dark furniture and the absence of a mini safe or tea/coffee facilities were a letdown.
Service
5.0
The service was quite frustrating at times, especially when the staff seemed overwhelmed and the breakfast items were served cold.
Location
6.0
The hotel is located outside the town center in a residential area, which is somewhat inconvenient due to the lack of nearby restaurants and shops, but it's still not too far from the night market.
Dining
5.0
Dining was a mixed bag; while the full English breakfast was good, the staff's oversight resulted in many items being served cold.
Facilities
6.0
The facilities seemed basic but clean; they definitely need to enhance their dining setup to avoid issues like cold food.
Tony
United States,
December
2024
7.8/10
The hotel offered spacious rooms that were clean and had been recently redecorated, which was a nice touch. I appreciated the friendly and helpful staff, but I was disappointed with the dining experience, especially since the breakfast items were served cold. The location was a mixed bag; while it’s outside the town center and somewhat residential, it’s not too far from the night market and other attractions. Overall, it’s a decent option but has room for improvement in certain areas.
Rooms
8.0
The rooms were spacious and spotlessly clean, featuring a comfortable sitting area with armchairs and a large desk.
Service
7.0
The staff was pleasant and helpful, although there were a few hiccups with service during meals.
Location
6.0
The hotel is located in a largely residential area, which means it’s quiet, but there are no restaurants or shops nearby.
Dining
5.0
The dining experience was a bit disappointing since the breakfast items were almost stone cold, suggesting a need for some service rethinking.
Facilities
6.0
The facilities were adequate but didn’t stand out as particularly luxurious or modern.
Frederick
United States,
December
2024
6.8/10
I had a mixed experience at this hotel. While the location was just a bit out of the way, it was still convenient to get to the night market and other attractions. The rooms were quite old and could use a good clean and update, but on the plus side, the staff was generally helpful. Dining was okay, but the breakfast could definitely be better. Overall, considering the price, it wasn't the best value for money.
Rooms
5.0
The rooms were quite old and a bit dirty, definitely looking tired and in need of a refresh.
Service
6.0
The service was a mixed bag; while some staff were helpful, others seemed reluctant to assist, which made for an awkward dining experience.
Location
7.0
The hotel is located in a residential area that's a bit far from restaurants and shops, but close enough to the night market for a reasonable walk.
Dining
5.0
The breakfast options were not great, as many items were cold, which was disappointing since I was looking forward to a hot meal.
Facilities
5.0
The facilities weren't particularly impressive; a mini fridge was nice, but there were no tea/coffee facilities or hairdryer in the room.
Jackson
United Kingdom,
December
2024
6.6/10
My stay at the hotel had its ups and downs. While the spacious rooms offered a nice sitting area and the staff was incredibly friendly, the dining experience was less than ideal due to cold breakfast items. Additionally, the hotel’s location felt a bit remote from the town center, which limited nearby dining options. Overall, it’s a decent place but not perfect.
Rooms
7.0
The rooms were very spacious, featuring a comfortable sitting area with armchairs and a large desk. However, the decor was quite minimalist and felt like it could use a fresh coat of paint.
Service
8.0
The staff was extremely friendly, especially the hotel manager, but there were some lapses, like the cold breakfast items during dinner.
Location
6.0
The location is outside the town center in a mostly residential area, which means there aren't many restaurants or shops nearby, but a short walk brings you closer to main streets and the night market.
Dining
5.0
The breakfast options need some rethinking, as the food was quite cold when I arrived. It did cater well to those used to a full English breakfast.
Facilities
6.0
The facilities were adequate, though nothing particularly stood out during my stay.
Nathaniel
United Kingdom,
November
2024
7.6/10
I recently stayed at this hotel and found the location to be somewhat out of the way, as it’s in a residential area with limited dining options nearby, though it's not far from the night market. The rooms are very spacious and have been nicely redecorated, but they could benefit from better lighting and the old furniture makes it feel less inviting. The staff was friendly and accommodating, but the dining experience was lacking, especially during breakfast. Overall, it offers good value for money, but there are definitely areas for improvement.
Rooms
7.0
The rooms were very large and displayed a comfortable sitting area, but they felt a bit too minimalistic for my taste, and the old, dark furniture detracted from the overall ambiance.
Service
9.0
The staff was really nice and pleasant, especially the manager, who was extremely friendly and helpful during our stay.
Location
6.0
The hotel is situated outside the town center in a largely residential area, which means you need to walk a bit to find restaurants or shops, but the night market is a 15-minute walk away.
Dining
5.0
The dining experience left something to be desired; while the breakfast options were predominantly Thai-oriented, they served what should have been hot dishes at room temperature since the burners weren’t lit.
Facilities
6.0
Facilities felt acceptable, but there was nothing particularly special to stand out.
Samuel
United States,
November
2024
7.6/10
The hotel is quite spacious with large rooms that include a comfortable sitting area, though the older furniture could use an upgrade. The location is not ideal as it's away from the town center, and while the staff are friendly, there were some issues with service that need improvement. The dining experience was also lacking, particularly with the breakfast options that didn't meet expectations. Overall, it's a decent choice for a stay, but some areas could see better service and dining.
Rooms
7.0
The rooms are very large with a comfortable sitting area and new carpets, but the old, dark furniture makes it feel less modern.
Service
5.0
The staff are friendly enough, but there was some frustration due to insufficient attention to details at meal times.
Location
6.0
The hotel is outside the town center in a largely residential area, making it a bit inconvenient for accessing restaurants and shops.
Dining
5.0
Dining was a bit of a letdown, especially since breakfast items like eggs were cold due to the burners not being lit.
Facilities
6.0
The overall facilities are decent, but the lack of attention in dining services detracts from the experience.
Olivia
United Kingdom,
October
2024
6.2/10
I recently stayed at this hotel in Pitsanulok, and while it’s a really good value, with clean and well-decorated rooms, the service left a little to be desired, especially at breakfast. The location is decent, close to the night market, but a bit far from restaurants. Overall, a solid choice for the price, but there are some areas for improvement.
Rooms
7.0
The rooms have been recently re-decorated and are quite clean, but the old, dark furniture and lack of new lighting overshadow the updates.
Service
6.0
The staff was extremely friendly, especially the manager, but there were some lapses in service, particularly with breakfast items being served cold.
Location
7.0
The hotel is located in a residential area, about a 10 to 15-minute walk to the night market, which is convenient yet somewhat isolated from other dining options.
Dining
5.0
Breakfast needs some rethinking, as it was quite Thai-oriented and the hot dishes were nearly cold due to the heaters not being turned on.
Facilities
6.0
The hotel facilities are adequate but could use some upgrades to enhance the overall experience.
Mark
United Kingdom,
October
2024
8.0/10
I recently stayed at this hotel, and while it had a great spacious feel and friendly staff, it did have its quirks. The rooms were quite large but felt a bit outdated. The location is outside the town center, which could be inconvenient for some. Dining had potential, but breakfast wasn’t hot, which was disappointing. Overall, there were some nice aspects, but definitely room for improvement.
Rooms
7.0
The rooms were really spacious and recently redecorated, but they still felt a bit tired with the old furniture. It would have been nice to have a fresh upgrade in lighting and some additional amenities like a mini safe and tea/coffee facilities.
Service
6.0
The staff was incredibly friendly, particularly the manager, who reminded me of a Thai version of Woody Allen. However, there was a noticeable reluctance in the restaurant service, which could use some improvement.
Location
5.0
The hotel is located in a largely residential area, quite far from the town center, but it’s within walking distance to the night market and some attractions. This could be a drawback for guests without transport.
Dining
5.0
The dining options had a good variety, though the breakfast items were disappointingly cold, which was a letdown. I think the food quality is good, but the service needs to be more attentive.
Facilities
6.0
The amenities were decent, but nothing stood out as extraordinary. I feel like some enhancements could really elevate the overall experience.
Friendly staff
Outdated decor
Lewis
United States,
October
2024
6.6/10
I had a stay at a hotel that had some great aspects but also some drawbacks. The rooms were spacious and recently redecorated, making for a comfortable stay. However, the service in the restaurant wasn't the best, as the staff seemed a bit reluctant to attend to customers. The location was alright, a bit far from the town center, but manageable if you're up for a short walk. Overall, it's decent value for money, but there are areas that definitely need improvement.
Rooms
7.0
The rooms were very large and displayed a comfortable sitting area with armchairs and a large desk. They looked pleasant with new carpets, though the old, dark furniture remained.
Service
5.0
Unfortunately, the service was lacking, particularly in the restaurant where the staff did not keep the food warm and seemed reluctant to attend to guests.
Location
6.0
The location is outside the town center in a residential area, which means there are no restaurants or shops nearby. However, it's not too far to walk to the main streets or the night market.
Dining
5.0
The dining experience offered a variety of choices, but the breakfast items were almost cold, which was disappointing. The menu could use some rethinking, as it was very Thai-oriented.
Facilities
spacious rooms
poor restaurant service
Will
United States,
October
2024
5.2/10
I had a mixed experience at this hotel. While it was clean and the rooms seemed to be recently redecorated, the service left something to be desired, with some staff displaying less-than-friendly behavior. The location is a bit removed from the town center, but it is close to the night market. Dining was not great, especially breakfast, which was served cold. Overall, it has potential, but it's not ideal.
Rooms
7.0
The rooms appeared to be recently redecorated, with new carpets. However, the old, dark furniture didn't really make it feel fresh, and there were no tea/coffee facilities or a hair dryer.
Service
5.0
The staff was friendly enough, but some did not handle situations well, and there was a noticeable lack of attention during meal service. I encountered one instance of staff being verbally aggressive, which was unsettling.
Location
6.0
The hotel is located outside the town center in a residential area. While it's close to the night market and a few attractions, there are no restaurants or shops nearby, which could be inconvenient.
Dining
5.0
Dining was a letdown, particularly the breakfast, which was served very cold. The overall food standard could be improved, though there were several options available.
Facilities
5.0
Facilities could use some enhancements, especially in the dining area where food temperatures need to be managed better. Overall, the basic amenities were fine, but nothing stood out.
Victoria
United Kingdom,
October
2024
6.4/10
The hotel had spacious and clean rooms that felt recently updated but lacked some warm touches. The service provided was nice and friendly, making the stay enjoyable despite minor hiccups during breakfast. The location wasn't ideal, being a bit far from the town center and restaurants, but it was a short walk to some attractions. Overall, great value for a comfortable stay, though the dining experience could use improvement.
Rooms
7.0
The rooms were very large, clean, and recently redecorated, though I found the old, dark furniture and minimalist lighting a bit off-putting.
Service
8.0
The staff was pleasant and helpful, giving a nice personal touch to the stay, although the breakfast service could have been better.
Location
5.0
The hotel is located outside the town center in a residential area, which is somewhat inconvenient for dining options but close to the night market and attractions like the museum.
Dining
5.0
The breakfast was decent, but unfortunately a lot of the hot items were almost cold due to the burners not being lit, which was disappointing.
Facilities
7.0
Facilities included well-maintained public areas, though nothing overly luxurious stood out during my stay.
Joshua
United Kingdom,
October
2024
5.8/10
I recently stayed at this hotel and there were some great aspects to it, like the spacious rooms and friendly staff. However, it was located a bit far from the town center, which was a bit of a hassle. The breakfast had potential but fell short because some items were cold. Overall, it's a mixed bag, but for the size of the rooms and the overall comfort, it provides decent value.
Rooms
7.0
The rooms were quite large and had a comfortable sitting area with armchairs and a large desk. They seemed to have been redecorated recently with nice new carpets, although the old dark furniture remained.
Service
6.0
The staff was very helpful and friendly, but there were moments where they could have been more attentive, especially during breakfast service.
Location
5.0
The hotel is located outside the town center in a residential area, which is a bit inconvenient since there aren’t many restaurants or shops nearby. However, it's about a 10-minute walk to one of the main streets.
Dining
5.0
The breakfast was good but unfortunately, some items were cold due to staff not heating them properly. I think a little rethink on the options could improve the meal experience.
Facilities
6.0
Facilities were decent, but nothing particularly outstanding. They did provide ample parking, which is a plus.
Jacob
United Kingdom,
October
2024
5.0/10
The hotel is situated in a largely residential area, which makes it a bit inconvenient since there are no restaurants or shops nearby. The rooms appear to have been recently redecorated, making them quite pleasant despite some old furniture. Unfortunately, the dining experience left much to be desired, with staff seeming a bit reluctant and breakfast items not being hot. Overall, it’s decent but not ideal for those looking for easy access to dining options.
Rooms
6.0
The rooms were recently and pleasantly redecorated, but the old, dark furniture remains, which makes them feel a bit tired.
Service
5.0
The service seemed reluctant, and I encountered some problems with staff attitude at the restaurant. Breakfast items were not properly heated.
Location
5.0
The hotel is outside the town center in a residential area, making it somewhat isolated as there are no nearby restaurants or shops.
Dining
5.0
The dining experience could be improved; breakfast was mainly Thai-oriented and often served at a poor standard, as the items were cold.
Facilities
5.0
Aaron
United Kingdom,
September
2024
7.0/10
I had a mixed experience at this hotel. The staff was friendly and helpful, and I appreciated the spacious layout. However, the rooms felt a bit outdated and could use some cleaning and maintenance. Also, the location was quite far from the town center, and the dining options weren't the best. Overall, it felt like decent value for money, but there's room for improvement.
Rooms
5.0
The rooms were a bit old and had a musty smell. They felt too minimalist for my taste, lacking a mini safe or tea/coffee facilities.
Service
8.0
The staff was generally pleasant and helpful, especially the manager, who was extremely friendly.
Location
6.0
The hotel is located outside the town center in a residential area, with no nearby restaurants or shops. However, it's a reasonable walk to the main street and the night market.
Dining
5.0
Dining was a bit disappointing. While the breakfast was good, the staff forgot to heat the food, making the hot items almost cold.
Facilities
6.0
The facilities were decent but could use some upgrades. The hotel has a spacious layout, but it felt somewhat neglected.
Mersoy Bellavista Suites (Adults Only)
Adriatic Palace Hotel Pattaya
The Victoria Hotel Macau
Hotel Na Zamecku
Haeundae Grand Hotel
The Mini R Ratchada
Rima Hotel
Hotel Deva
Grand Heritage Narmada Jacksons
Midas Hotel
Hotel Arcus Residence
Aiolos Hotel